Privacy Policy

• We collect their login, location, and server IP address for security purposes.
• The amount of every transaction to present it in the dashboard area,
• The total transactions in a selected period of time
• The inserted credentials for Payment providers such as token and API secrets
• Email address, phone number, location of the access, login logs
• Most of the stored data is rather for security reasons, or to provide the feature of the actual services,
• Client’s users:
  • Phone number, as an ID for identification, different payment methods may require the collection of different categories of information.
  • Transaction ID for the merchant identification
  • IP address as a redundant method of identification and helps us to prevent fraud
• Website Vistors:
  • When you fill in our online form to contact our sales team, we ask for your name, contact information, country, and other information about your interest in our Services.
  • When accepting Cookies, we collect location and access devices for advertising and data studies
  • The IP address for security and attacks prevention 
  • Duration of usage
  • We use Google Analytics on our Sites to help us analyze your use of our Sites and diagnose technical issues, so any required information is automatically collected
  • When you respond to Pyles emails or surveys, we collect your email address, name, and any other information you choose to include in the body of your email or responses. If you contact us by phone, we will collect the phone number you use to call Pyles, as well as other information you may provide during the call. If you are a Pyles User or Customer, when you contact us, we may collect additional information in order to verify your identity.

• Plutu does not sell or rent Personal Data to marketers or unaffiliated third parties. We share your Personal Data with trusted entities, as outlined below.

• Plutu
  • We share Personal Data with other Pyles-affiliated entities in order to provide our Services and for our administration purposes.
• Service providers
  • We share Personal Data with certain of our service providers subject to contract terms that limit their use of Personal Data. We have service providers that provide services on our behalf, such as identity verification services, website hosting, data analysis, marketing service, information technology, and related infrastructure, customer service, email delivery, and auditing services. These service providers may need to access Personal Data to perform their services. We authorize such service providers to use or disclose Personal Data only to perform services on our behalf or comply with legal requirements. We require such service providers to contractually commit to protect the security and confidentiality of Personal Data they process on our behalf. Our service providers are predominantly located locally or where libyanSpider has servers.
• Business partners
  • We share Personal Data with third party business partners in connection with our Services to our Users. Examples of third parties to whom we may disclose Personal Data for this purpose are banks and payment method providers (such as Sadad, Edfali, Moamalat, Aman QR, or any feature payment provider),Our Clients and third parties authorized by our Clients.
  • We share Personal Data with Users to maintain a User account and provide the Services and third party services. We share data with parties directly authorized by a User to receive Personal Data. This includes sharing Personal Data of Customers with Users to assess the fraud risk associated with attempted transactions by Customers, or when a User authorizes a third party application provider to access the User’s Pyles account. The use of Personal Data by an authorized third party is subject to the third party’s privacy policy.
• Corporate transactions
  • In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, sale, joint venture, assignment, transfer, change of control, or other disposition of all or any portion of our business, assets or stock, we may share Personal Data with third parties in connection with such transaction. Any other entity which buys us or part of our business will have the right to continue to use your Personal Data, but subject to the terms of this Privacy Policy.
• Compliance and harm prevention
  • We share Personal Data as we believe necessary
    • to comply with applicable law, or rules imposed by payment method in connection with use of that payment method
    • to protect the Services, rights, privacy, safety, and property of Pyles, you, or others 
    • to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include authorities outside your country of residence.

• The Services are not directed to minors, including children under the age of 13, and we request that they not provide Personal Data through the Services. In some countries, we may impose higher age limits as required by applicable law. We do not sell any Personal Data of Customers, Visitors, or Users, including those aged between 13 to 16.

• We may change this Privacy Policy from time to time to reflect new services, changes in our Personal Data practices, or relevant laws. The “Last Updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes are effective when we post the revised Privacy Policy on the Services.
• We may provide you with disclosures and alerts regarding the Privacy Policy or Personal Data collected by posting them on our website and, if you are a Client, by contacting you through your Pyles Dashboard or email address.

If you have any questions or complaints about this Privacy Policy, please contact us or send an email to admin@pyles.lyadmin@pyles.ly